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To: BNSF Automotive Customers
05/10/2017

BNSF Automotive 2017 Memorial Day Operating Plan

TRAIN SERVICE
This year, the Memorial Day holiday falls on Monday, May 29. BNSF will operate automotive trains over the Memorial Day holiday and our automotive facilities will remain fully-staffed and open for haulaway 24/7. Connecting carriers who have reduced operations for the holiday may cause delays on interline traffic. Due to lighter traffic volumes and possible train consolidations, shipments from Sunday, May 28 through Tuesday, May 30 may experience delays of up to 24 hours.

CUSTOMER SUPPORT
For interactive tracking 365 days a year, please use BNSF’s Tracking tool by logging in with your user name and password and selecting Track Your Shipment. For service issues, please call 888-428-2673 and select option 4, then option 3.

Customer Support will provide normal coverage on the days surrounding Memorial Day and will maintain a limited staff on Monday, May 29.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.


If you have any questions, please send an email to Customer.Notifications@bnsf.com