Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
 
To: BNSF Automotive Customers
05/16/2007

BNSF 2007 Memorial Day Automotive Operating Plan

HOLIDAY OBSERVANCE
This year, the Memorial Day holiday falls on Monday, May 28.

TRAIN SERVICE
BNSF will continue to operate trains over the Memorial Day holiday. Traffic that either originates Sunday, May 27, through Tuesday, May 29, or arrives at destination Monday, May 28, through noon on Wednesday, May 30, may experience extended destination availabilities of up to 24 hours.

For daily updates, please call our toll-free, listen-only hotline at 1-888-428-2673, option 6. Please contact your BNSF Automotive Marketing or Customer Support Representative if you anticipate critical service requirements over the holiday.

INTERLINE TRAFFIC
Delays may occur on interline traffic if connecting carriers have reduced operations for the holiday.

AUTOMOTIVE FACILITY OPERATIONS
All automotive facilities will be open during the holiday.

CUSTOMER SUPPORT AND SHIPMENT TRACING
Customer Support will provide normal weekend coverage. We will have a limited staff to take calls on Monday, May 28. For assistance, please call 1-888-428-2673.

For interactive tracing 365 days per year, please call 1-888-428-2673, option 1, or use BNSF's Web Tracing at www.bnsf.com in the "Equipment Tracing" section.


If you have any questions, please send an email to Customer.Notifications@bnsf.com