BNSF Automotive 2016 Christmas and New Year’s Operating Plan
This year, BNSF will observe the Christmas holiday on Saturday, December 24 and Sunday, December 25, and the New Year’s holiday on Saturday, December 31 and Sunday, January 1.
The number of trains operating on BNSF track is typically lower over the Christmas and New Year's holidays due to reduced freight volume. BNSF's Automotive 2016 operating plan for the Christmas and New Year's holidays will adjust operations to account for this potential reduction in traffic and possible train consolidations. As a result, shipments from Friday, December 23 through Friday, January 6 may experience delays of up to 48 hours.
Delays may occur on interline traffic if connecting carriers have reduced operations for the holiday.
AUTOMOTIVE FACILITY OPERATIONS
On Christmas Day and New Year's Day, there will be no loading or unloading of railcars. Gate activities will vary by facility. Please see the attached matrix for all facility hours during the holiday period.
SA 12-02-16 Christmas-New Year Auto Hub Hours.pdf
For interactive tracking 365 days a year, please use BNSF’s Tracking tool by logging in with your user name and password and selecting Track Your Shipment. For service issues, please call 888-428-2673 and select option 4, then option 3.
Customer Support will maintain a limited staff on Christmas Eve and New Year's Eve until 6 p.m. Standard coverage will resume at 6 a.m. on the Monday following each holiday.
Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.