Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
 
To: BNSF Automotive Customers
06/20/2008

BNSF 2008 Automotive Independence Day Operating Plan

HOLIDAY OBSERVANCE
This year, the Independence Day holiday will be observed on Friday, July 4.

TRAIN SERVICE
BNSF will continue to operate automotive trains over the Independence Day holiday. Traffic that either originates or arrives at destination on Tuesday, July 1, through Saturday, July 5, may experience extended destination availabilities of up to 48 hours.

In addition to the Independence Day holiday, Automotive plant shutdowns and model changeover are expected to impact volumes. Delays of up to 48 hours may be experienced July 6-16.

INTERLINE TRAFFIC
Delays may occur on interline traffic if connecting carriers have reduced operations for the holiday.

AUTOMOTIVE FACILITY OPERATIONS
Please see the attached matrix for facility hours during the holiday period.

SA 06-20-08_4th of July Holiday Plan - Auto Hub Hours.xls

All automotive facilities will observe normal working hours on the days before and after July 4. Loading and unloading on July 4 will be performed as required. Please contact your BNSF Automotive Marketing or Customer Support Representative if you anticipate service requirements over the holiday.

CUSTOMER SUPPORT AND SHIPMENT TRACING
A limited Customer Support staff will be available to take calls on Friday, July 4. For assistance, please call 1-888-428-2673.

For interactive tracing 365 days per year, please call 1-888-428-2673 or try BNSF's Web Tracing at www.bnsf.com, logging in with your user name and password, and selecting the “Trace” section.

SHIPPING INSTRUCTIONS
Assistance with shipping instructions at the BNSF Revenue and Pre-Rate Waybilling Center is available 24 hours per day, 365 days per year. Please call 1-888-428-2673 for assistance.


If you have any questions, please send an email to Customer.Notifications@bnsf.com