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To: All Impacted Customers

Preliminary Report: Derailment at West Plains, Missouri

We have a preliminary report that train H BLYTUL1 30 has derailed at West Plains, Missouri at approximately 6:00 p.m. CT on Thursday January 31, 2008.

BNSF personnel are en route to determine the impact and we will continue to provide you with additional information as it becomes available. It is estimated that the main track will be restored at 9:00 a.m. CT on Friday February 1, 2008.

Customers may experience delays of 12 hours on shipments moving through this corridor.

If you have any questions, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to