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To: All BNSF Customers

Service Update for Friday, September 26, 2014

Despite a variety of operational headwinds experienced this week, fluidity of the network remained mostly steady for the week. Service challenges associated with locomotive power availability at our Barstow hub created some system delays. Flooding issues due to heavy rain from Tropical Storm Odile across parts of New Mexico also affected velocity across the South Region. Across the North, we are aggressively ramping up our capabilities in anticipation of harvest-related volume.

In addition, our maintenance program remains ongoing, particularly across the North Region prior to winter’s arrival. The major maintenance work taking place along our main line between Chicago and Minneapolis-St. Paul continues as planned resulting in limitations on capacity and re-routing of some traffic onto alternate routes.

Below is a look at the key operational performance categories for the week ending September 23:

Total trains held for power was up slightly to 66.1 trains from an average of 65.9 trains the prior week. Total trains on the system declined to 1,903, which is 10 trains fewer than last week.

Locomotive velocity, measured in miles per day (MPD), slowed to 248.3 compared to 251.2 MPD during the prior week. Likewise, locomotive dwell also lengthened to 16.5 hours versus 15.8 hours for the prior week.

Car velocity, measured in MPD, was 181.7 for the week, which is a two percent decrease from the 185.5 MPD recorded the prior week.

Train velocity was essentially unchanged for the week at 14.7 miles per hour, which is 0.1 miles per hour slower than the prior week.

Total volume handled for Week 38 once again topped the 200,000 mark at 203,893 units handled for the week.

Terminal dwell was 27.8 hours for the week, which is nearly flat to the prior week, which was 27.6 hours.

As always, we thank you for your business and appreciate the opportunity to serve as your transportation service provider. We welcome your feedback and questions.

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