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To: All Impacted Customers

Preliminary Report: Washout near Chillicothe, Illinois

At 3:50 a.m. CT on Thursday, April 18, a track washout was reported near Chillicothe, Illinois
approximately 100 miles west of Chicago, Illinois. This outage will impact inbound and outbound
train traffic in the Chicago area.

BNSF personnel are on site to determine the impact, and may reroute some traffic in order to
minimize impact to service. We will continue to provide you with additional information as it
becomes available. Customers may experience delays of 24 to 36 hours on shipments moving
through this corridor.

If you have any questions, please send an email to