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To: All BNSF Customers

UPDATE: BNSF Service & Operations in Southeastern Texas

BNSF has restored service on all of our subdivisions impacted by Tropical Storm Harvey in southeastern Texas. Trains were moving again on our entire Longview Subdivision yesterday morning and our Silsbee Subdivision, between Beaumont and Silsbee, Texas, returned to service last night. The primary rail line connecting Beaumont and locations in Louisiana has also re-opened to traffic.

While service has been restored on nearly all affected rail lines, track and signal work continues in some locations. Trains may experience delays during scheduled maintenance windows, and customers should expect extended transit times in the region until operations by BNSF and other rail carriers have fully normalized. We also continue to re-route some traffic around areas where service restoration efforts are ongoing, specifically locations along the Gulf Coast southwest of Houston.

As always, if you have questions about your shipment(s), please contact BNSF Customer Support.

Your business is important to us. Thank you for choosing BNSF as your transportation service provider.

If you have any questions, please send an email to