Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: All Impacted Customers

Extreme Cold and Winter Weather

BNSF is preparing for possible impacts due to a winter storm moving across our network. The forecasts are predicting heavy snow, ice, possible tornadoes, and extreme cold starting Monday evening and lasting through Thursday morning.

Customers may experience delays with possible reroutes. As information becomes available we will provide further communications.

If you need additional information, please contact BNSF Customer Support at 888-428-2673 option 4, option 3.

If you have any questions, please send an email to