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To: BNSF Coal Customers

Network Update for Friday, April 8, 2016

For the past two years, we have issued a weekly Service Update to all customers as a way to keep you regularly informed about our operational performance along with our efforts to continuously deliver improved service and strengthen the BNSF network. While we have received positive feedback about these updates, you have also noticed that our service performance has returned to the high levels that you have historically experienced from BNSF. As a result, we are transitioning this week to a new bi-weekly format tailored to each of our customer groups: Consumer Products, Industrial Products, Agricultural Products and Coal. We hope you will find this refreshed Network Update even more informative to your business.

Operational Performance
The operation experienced relatively steady performance and good fluidity across the network this week. While train velocity slowed by a fraction, overall velocity averages for cars and locomotives were slightly higher versus the previous week. The average of total trains held increased by less than two trains and remains at a very low level.

We are currently monitoring several large wildfires burning in Oklahoma and Kansas. High winds caused a brush fire Tuesday evening that briefly impacted service through northwestern Oklahoma on our Panhandle Subdivision, which is part of our Southern Transcon route. Fire crews quickly extinguished the blaze and service was restored within a few hours following the necessary track inspections.

Coal Updates Now Featured Here
As a part of this new bi-weekly network update, this section will focus on information regarding our coal business unit. Starting April 22, you will find the latest industry news and customer notifications here in this section. This update is just another way we plan to continue our ongoing communications with you.

Service Expectations for the Week Ahead
Severe storms are possible for the central and southern Plains during the first part of the next week. As much of the network will continue to experience relatively mild, dry conditions, no service interruptions due to weather are expected during the upcoming week.

Below is a look at the key operational performance categories for the week ending April 5:

Total trains held for the week increased by more than eight percent to an average of 24.9 trains held versus 23.0 trains during the prior week.

    Versus the April 2015 average: better by 61.0%

Total trains on the system was essentially unchanged with an average of 1,183 trains on the system versus 1,180 trains during the prior week.

Locomotive velocity, measured in miles per day (MPD), was 292.2, which is up by less than one percent from the 291.0 MPD recorded during the prior week.
    Versus the April 2015 average: better by 4.4%

Car velocity increased by nearly one percent at 227.4 MPD versus 226.3 MPD recorded the prior week.
    Versus the April 2015 average: better by 2.3%

Train velocity was down by more than one percent at 22.4 miles per hour versus 22.7 miles per hour recorded the prior week.
    Versus the April 2015 average: better by 22.4%

Total volume was higher by nearly seven percent with 176,852 units moved in Week 13 (ending April 2) versus 165,843 units in Week 12 (ending March 26).

Terminal dwell was down by nearly five percent at 23.1 hours versus 24.2 hours recorded the prior week.
    Versus the March 2015 average: better by 1.7%

As always, we thank you for your business and appreciate the opportunity to serve as your transportation service provider. We welcome your feedback and questions.

If you have any questions, please send an email to