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To: All BNSF Customers

Service Update for Friday, March 27, 2015

The BNSF operation experienced steady velocity performance and good fluidity across the network this week. In addition to a substantial decline in total trains holding this week, total units moved by the railroad reached its highest weekly total of 2015 to date.

We did, however, report some service interruptions due to derailments that occurred in Colorado and Texas last weekend. Some trains were re-routed in response to the increased congestion in the Denver and Ft. Worth areas. Tracks in both locations were restored to service within 36 hours, and any backlogs resulting from either of these incidents has since been cleared.

As our major maintenance period approaches, we are also addressing potential service impacts that may affect some key corridors. BNSF will begin installing Centralized Train Control (CTC) on over 200 miles of our Twin Cities to Chicago main line. As a result, we have already implemented procedures, including the re-routing of some traffic, to alleviate disruptions as much as possible. At this time, all major interchange gateways remain fluid, including Chicago.

Below is a look at the key operational performance categories for the week ending March 24:

Total trains held for the week decreased by more than 25 percent to an average of 90.1 versus 121.7 recorded the prior week, and is more than 63 percent better than the average recorded this same week in 2014.

Total trains on the system was down 2.6 percent from the prior week with an average of 1,744 trains on the system. At this time last year, an average of 1,884 trains were on the system.

Locomotive velocity, measured in miles per day (MPD), was 277.7, which compares favorably to 274.1 MPD the prior week and 257.1 a year ago. Locomotive dwell improved slightly from the prior week at 16.7 hours.

Car velocity was up slightly at 213.4 MPD versus 210.4 MPD recorded the prior week, and is 15 percent faster than the average recorded this same week in 2014.

Train velocity was up 3.6 percent from the prior week at 17.3 miles per hour. This week's reported average is nearly 15 percent faster than one year ago.

Total volume exceeded 200,000 units for the second consecutive week with a strong 204,876 units moved in Week 11 (ending March 21). This marks the earliest point in the calendar year that total volume has exceeded the 200,000 threshold in consecutive weeks since 2007.

Terminal dwell improved slightly to 24.1 hours versus 24.3 hours the prior week, and is nearly 16 percent better than the average from this week in 2014.

As always, we thank you for your business and appreciate the opportunity to serve as your transportation service provider. We welcome your feedback and questions.

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