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To: BNSF Agricultural Products Customers
08/17/2015

BNSF Agricultural Products 2015 Labor Day Operating Plan

HOLIDAY OBSERVANCE
This year, the Labor Day holiday falls on Monday, September 7.

TRAIN SERVICE
BNSF’s Agricultural Products 2015 Labor Day operating plan will focus on meeting customers’ expectations throughout the holiday period, including local and switching operations, unless we are advised of customer facilities not requiring service on Monday, September 7. For BNSF shuttle train customers, Labor Day is not a shuttle holiday.

INTERLINE TRAFFIC
Delays may occur on interline traffic if connecting carriers have reduced operations for the holiday.

CUSTOMER SUPPORT
For interactive tracing 365 days a year, please use BNSF’s Web Tracing tool by logging in with your user name and password and selecting Track Your Shipment. For service issues, please call 888-428-2673 and select option 4, then option 3.

Customer Support and Grain Operations will provide normal weekend coverage.

SHIPPING INSTRUCTIONS
Shipping instructions must be submitted via EDI or by using the BNSF Shipping Instructions Web tool. Faxed shipping instructions are not accepted. Assistance with shipping instructions at BNSF Waybill Solutions is available 24 hours a day, 365 days a year. Please call 888-428-2673 and select option 3, option 2 and option 3 for assistance.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.


If you have any questions, please send an email to Customer.Notifications@bnsf.com