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To: All BNSF Customers
11/13/2015

Service Update for Friday, November 13, 2015

The operation recovered quickly from the service interruptions impacting our performance this past week. As we reported, a merchandise train derailed last Saturday on our St. Croix Subdivision, approximately 70 miles northwest of LaCrosse, Wisconsin. The derailment, which involved several ethanol tank cars, affected both main tracks through the incident location. While we were able to re-route some traffic, we experienced higher-than-normal train holding delays and a temporary velocity reduction as a result of the outage. Service was restored to both main tracks early Tuesday morning and traffic flows through the corridor have since normalized. In addition to completing all necessary environmental remediation, we are working with federal investigators to determine the cause of the derailment.

The passage of a strong cold front this week brought some high winds to much of our North and Central Regions and measurable snowfall to parts of the Rockies and Northern Plains. Our crews continue to monitor gusty winds in the Chicago area today, but calmer and milder conditions will return for the weekend. In the Pacific Northwest, flood watches and wind advisories are currently in effect for portions of western Washington as another strong system moves through the area. This same system could impact large portions of the network with high winds and some severe storms by the beginning of next week.

Even as we addressed some service interruptions this week, we continue to handle solid volume at historically high velocity levels. Total volume increased slightly from the previous period, as we moved more than 200,000 units for the 24th week in 2015. At the same time, we are operating nearly 400 fewer trains on the system than last year.

As we wrap up this year's expansion projects in the North, our crews completed work on another new segment of double-track along the busy Glasgow Subdivision. More than 16 miles of new double-track were placed in service this week between Stanley and Williston in western North Dakota. This new double-track segment will provide additional capacity to manage traffic flows and long-term customer needs. Nearly 100 miles of new double-track have been added on this key North Region subdivision in the past two years.

Below is a look at the key operational performance categories for the week ending November 10:

Total trains held for the week increased by nearly 25 percent to an average of 64.7 versus 52.0 recorded the prior week.

    Versus the same week last year: down by 63.5%
    Versus the same month last year: down by 63.3%

Total trains on the system was down by three percent from the prior week with an average of 1,519 trains on the system.

Locomotive velocity, measured in miles per day (MPD), was 284.8, which is down by more than four percent from the prior week's 297.6 MPD.

Locomotive dwell was up by six percent from the prior week at 19.5 hours.

Car velocity was down by more than four percent at 225.5 MPD versus 235.1 MPD recorded the prior week.
    Versus the same week last year: up by 19.3%
    Versus the same month last year: up by 19.7%

Train velocity was down by nearly two percent from the prior week at 19.3 miles per hour.
    Versus the same week last year: up by 27.8%
    Versus the same month last year: up by 27.8%

Total volume exceeded 200,000 units for the eighth straight week, with a strong 204,142 units moved in Week 44 (ending November 7).

Terminal dwell was down by nearly one percent from the prior week at 24.5 hours.
    Versus the same week last year: down by 10.6%
    Versus the same month last year: down by 12.8%

As always, we thank you for your business and appreciate the opportunity to serve as your transportation service provider. We welcome your feedback and questions.

If you have any questions, please send an email to Customer.Notifications@bnsf.com