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To: All BNSF Customers

UPDATE: Tropical Storm Harvey Impacting BNSF Operations in Southeastern Texas

Widespread flooding in the greater Houston area caused by Tropical Storm Harvey is causing major disruptions to BNSF service and operations in the region. Some locations have received nearly 40 inches of rain and several more inches are expected during the next 48 hours.

With multiple washouts and high water reported on BNSF main lines in the area, all traffic destined to/originating from Houston has been suspended. Other area rail lines, including those with BNSF trackage rights, have also been forced out of service.

All operations at BNSF Houston-area railyards and facilities, including our Pearland Intermodal and Automotive facilities, are currently suspended. Portions of major interstate highways in the Houston area remain closed and officials continue to urge residents to stay off local roadways. Our 24/7 Command Center remains in frequent communication with local, state and federal emergency personnel to evaluate conditions and determine when operations can safely resume.

Command Center

Our crews are planning to conduct an aerial assessment today, weather permitting, to determine the current extent of damage and flooding impacts to our main lines. With additional flooding likely during the next few days, normal train flows in the area may not resume for an extended period. Customers should expect continued delays on shipments scheduled to move through the area.

If you have questions about your shipment(s), please contact BNSF Customer Support at 1-888-428-2673 option 4, option 3.

We will continue to provide customers with further updates.

If you have any questions, please send an email to