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To: BNSF Customers

Track Outage in Wisconsin Impacting Train Operations

Heavy rain in Wisconsin has again caused multiple washouts on our Aurora Subdivision, which is affecting traffic flows to/from Chicago on our Northern Transcon route. BNSF is currently experiencing service challenges and delays due to this track outage.

Flood watches and warnings are in effect for parts of central and southern Wisconsin as 10-15 inches of rain has fallen in the area over the past two weeks. Crews are working as aggressively as possible to fill in flooded areas and complete track repairs. We currently estimate service being restored on one main track in the early morning hours tomorrow.

BNSF operations teams have again implemented procedures to re-route some trains to minimize this disruption. Some trains are utilizing a route across Iowa and on our Sioux City and Marshall Subdivisions to/from the Twin Cities, while several trains are being detoured onto rail lines of other carriers. Customers tracing their freight may notice nonstandard routings, locations and interchanges. This traffic re-routing could lead to longer overall transit times compared to normal conditions.

If you have questions regarding your shipment(s), please contact BNSF Customer Support at 1-888-428-2673.

BNSF is monitoring the threat for more severe weather with additional rain expected during the next 48 hours. We will continue to provide customers with further updates.

If you have any questions, please send an email to