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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
 
To: BNSF Agricultural Products Customers
11/16/2017

New COT Auction System Customer Features

Starting November 17, the BNSF Certificate of Transportation (COT) Auction Application system will include new features. As a result, there will be an outage from approximately 7:00 am to 7:30 am CST on November 17 and you will not be able to access the COT Ownership Change application during that time.

New features will enable you to:

  • Search by invoice number or invoice payment status with a customer invoice display screen
  • Select a total number of records to be displayed on a screen (10, 20, 50 or 100 records) on the 'History' and 'Current' Auctions tabs and My Bids tab
  • Display auction information for up to 10 individual auction dates per page on the Future Auctions tab
  • Add individuals to COT ownership transfer email notifications
  • Search for COTs by period in My COTs tab and in the COT Ownership Change screen
We hope you find these new enhancements will bring a better customer experience for you. For questions, please contact COTs@BNSF.com.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.

If you have any questions, please send an email to Customer.Notifications@bnsf.com