Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: All BNSF Customers

Reminder: Update Your Browser to Continue Using BNSF’s Secure Customer Website

In June, BNSF will be upgrading our secure customer website. We’ve detected that you are accessing the current site through 2001’s Internet Explorer 6, a browser which will not be compatible with our site after the upgrade.

To continue using the secure customer section of, please switch to a supported browser by Sunday, June 12, 2011. Supported browsers include Internet Explorer 8, Firefox 3.5, Safari 4 and Google Chrome.

You will receive additional information about features and functionality of the new site prior to the upgrade.

For questions, please contact BNSF eBusiness Help at 888-428-2673, option 4, 1, or

If you have any questions, please send an email to