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To: All BNSF Customers

Receive Your Miscellaneous Charges Invoices By Email

BNSF Railway offers an email billing option for delivery of miscellaneous and accessorial charges. This feature is convenient and saves time, as invoices are sent directly to you by email on the day they are generated. It also allows BNSF and customers to minimize waste and conserve energy by reducing the amount of paper used.

To sign up to receive your miscellaneous and accessorial charges invoices by email, please send an email to with the following information for each email recipient:
Phone Number(s)
Email Address(es)

This information will help ensure that invoices are delivered to the right contact. Upon submittal, you will receive a confirmation email. Please allow up to two weeks from the date of your request for the email conversion to be completed.

Please note: Demurrage invoices are not currently included in this offering, although they will be available through email at a future date. BNSF will contact customers when that functionality becomes available. In the meantime, demurrage invoices will continue to be mailed, and are also accessible through BNSF’s eDemurrage Web tool.

If you have any questions about email billing, please contact the Miscellaneous Billing Team at To learn more about BNSF’s Web tools, please contact eBusiness at 888-428-2673, option 4, option 1, or visit

If you have any questions, please send an email to