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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: All BNSF Customers

Enhancements to the Track Your Shipment Tool on

Based on your feedback, the Track Your Shipment tool has been enhanced to allow all way-bill parties to track by unit number or by train ID. The Track Your Shipment is available on and mobile devices. The tool can be found by logging in to the secure, going to the Applications list and looking in the Trace section for "Track Your Shipment".

If you do not have a login, you can request one at any time by clicking the Register link in the Customer Login section on

For help with obtaining a login or with the new tool, please contact BNSF eBusiness Help at 888-428-2673, option 4, 1, or email

If you have any questions, please send an email to