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Now Available: New Shipping Instructions Modifications Tool
The new Shipping Instructions Modifications tool is now available on bnsf.com. This tool combines the functionality of the former Waybill Management and Shipping Instructions Modification (Diversions) tools into one online tool. The improved customer interface will make it easier to modify your waybills online.
Clear Actions – Divert, update, reconsign and void suspended bills easily.
Activity History – See the last seven days’ activity by Active, Suspended and Errors categories and easily correct, view or delete if needed.
New Backhaul Mileage (carload only) – When diverting empties, you can now see the estimated backhaul mileage.
The Shipping Instructions Modifications tool may be accessed from inside the secure bnsf.com on your Home tab under the Applications channel, in the Ship section. If you do not have access to the secure bnsf.com, you can register at any time by clicking on the “Register” link in the Customer Login box on the BNSF home page.
For more information on using the Shipping Instructions Modifications tool, please see:
Quick Reference Guide
Frequently Asked Questions (FAQs)
For questions about using the tool, or help obtaining access, please contact BNSF eBusiness Help at 888-428-2673, option 4, 1, or email eBizHelp@bnsf.com.
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