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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: All BNSF Customers

New and Improved Arriving May 17

BNSF is pleased to announce its newly redesigned website, arriving Monday, May 17, 2010, at The new and improved site connects you to what you need most, fast. We’ve organized the content based on your feedback so you can quickly find the information you use every day for:

    Pricing – Quick access to pricing information

    Scheduling – Easy-to-use scheduling tools

    Managing – The most widely used value-added services in one consolidated spot 05-10_New launch - screenshot2.JPG
    For a preview of the new and to learn more about its features:

    View the new demo

    View the new flyer 05-10_New launch - flyer.pdf

    Beginning late Friday, May 14, and continuing through that weekend, you may see some of the new features rolling out, with all of the new enhancements being visible on launch day, Monday, May 17. Your secure login and the tools and applications within the secure portion of the site will not change.

    If you have questions about any of the new features, please contact BNSF eBusiness Help at 888-428-2673, option 4, 1, or email

    If you have any questions, please send an email to