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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: All BNSF Customers

New Waybill Details Application Available Now

BNSF has been making improvements to tools based on your feedback. A new application called Customer Waybill Details is available to valid trace parties. The tool is found under the “Trace” section in your secured

Benefits include:

  • An improved format view of the waybill
  • The ability to print and email current and previous waybills for the past 13 months
  • The ability to access waybill details in Track Your Shipment and Rail Central
  • Waybill Details will be found in Track Your Shipment by clicking on the piece of equipment
  • The former “Waybill Info” in Rail Central has been replaced with “Shipment Details”
For help using the new features, contact BNSF eBusiness Help at 888-428-2673, option 4, 1, or

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