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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: BNSF Consumer Products and Industrial Products Customers

New Tracking Tool Coming to June 27, 2011

Beginning Monday, June 27, 2011, a new tracking tool, “Track Your Shipment”, will be available on and mobile devices. This tool provides the functionality of the former Unit Trace tool, with a tab for tracing by unit number and small visual enhancements to make it more user-friendly. 06-24_Track Your Shipment - CP IP Auto screenshot.png

Starting next Monday, the tool can be found by logging in to the secure, going to the Applications list and looking in the Trace section for “Track Your Shipment”.

If you do not have a login, you can request one at any time by clicking the Register link in the Customer Login section on

For help with obtaining a login or with the new tool, please contact BNSF eBusiness Help at 888-428-2673, option 4, 1, or email

If you have any questions, please send an email to