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To: All BNSF Customers
10/06/2011

Update on National Labor Agreement

Dear Customer,

I want to update you on the status of the railroad industry’s labor negotiations. As I wrote to you last month, we do not yet have agreements with all of our unions in the current bargaining round.

Before the close of the initial cooling off period, President Obama today appointed a Presidential Emergency Board. This action effectively extends the period during which no job action is allowed for another 60 days.

We will continue to constructively engage in this process and keep you informed of significant developments.

John Lanigan
Executive Vice President and Chief Marketing Officer


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