Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.


01/22/2019BNSF to Introduce New Railcar Management Functionality on Tuesday, January 29th
12/17/2018Initial Report: Train derailment at Birmingham, AL
09/28/2017BNSF to Launch Enhanced Security for Customer Portal on October 14
07/25/2017BNSF to Launch Modernized Customer Portal on August 6
04/17/2017BNSF Railway to Launch Redesigned
07/27/2015Enhancements to the Switch and Release Tool
07/25/2014Enhancements to Web Tools - Carload Shipment Status
02/11/2014Receive Invoices of Miscellaneous Charges via EDI 810 or EDI 410 Formats
06/14/2013Enhancements to Rail Central Mobile Maps Now Available
04/25/2013Diversion Enhancement Updates Effective May 5
11/19/2012Enhancements to Rail Central Now Available
11/14/2012Coming Soon: Customer Dwell Management Tool
05/07/2012New "Facility Profile" Tool Shows BNSF's View of Your Facility
03/29/2012Overloaded Equipment Enhanced Notification Process – Effective March 28, 2012
03/20/2012Rail Carrier Transactions Tool Now Available on
03/12/2012Enhancements to Rail Central Now Available
11/01/2011Enhancements Made to Track Your Shipment Tool
10/03/2011Seal Numbers Now Available in Rail Central Reports
08/01/2011Chat Support Coming to Rail Central August 8
07/18/2011Updates to Secure Customer Website Coming July 24
06/24/2011New Combined Tracking Tool Coming to June 27, 2011
06/17/2011Browser Update Necessary to Access BNSF’s Enhanced Secure Customer Website
05/31/2011New Favorites and Recent History Features Now on
05/25/2011Reminder: Update Your Browser to Continue Using BNSF’s Secure Customer Website
04/25/2011Browser Update Needed for BNSF’s Secure Customer Website
03/30/2011New Mobile Site and Tools Now Available
03/24/2011Enhancements to Rail Central Now Available
01/04/2011Demurrage Invoice and Resolution Notification Now Available on
12/06/2010New No Bill and Rejected Lading Notifications Now Available on
11/19/2010Now Available on New Rail Central
11/10/2010Coming Soon to My Reports Becomes New Rail Central
09/08/2010BNSF Enhances Trip Plan Information in Tracing Tools
05/10/2010New and Improved Arriving May 17
02/02/2010New Coal Shipment Notifications Now Available on
01/19/2010New Coal Shipment Notifications Coming Soon to
03/24/2009Canceled: BNSF e-Tools Training Session in Mandan, ND, on March 25
03/02/2009Reminder: BNSF e-Tools Training Sessions Offered Covering BNSF Web Based Applications
02/09/2009BNSF e-Tools Training Sessions Offered Covering BNSF Web Based Applications
11/14/2008New Enhancement to Service Advisories: Auto-Generated Impacted Units Report
11/12/2008Customer Notifications Channel Now Available on
11/04/2008Enhancements to BNSF’s eDemurrage Tool Available November 6, 2008
10/03/2008New Pre-Release for Empty Coal Trains Now Available on and VCR
09/26/2008Reminder: Receive Your Miscellaneous Charges Invoices By Email
08/11/2008Redesigned Customer Notifications Tool Makes Managing Subscriptions Easy
07/28/2008Receive Your Miscellaneous Charges Invoices By Email
02/20/2007Overcharge Claims in Account Status
12/14/2006My Reports Application Integration
11/08/2006Correct Waybill Errors and Resubmit - Shipping Instructions Tool Enhancement
08/21/2006Instant Filters Added to My Reports
07/20/2006Export Enhancement Added to "My Reports"
06/20/2006Hazardous Lookup Shipping Instructions Tool Enhancement

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