Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.


12/17/2018Initial Report: Train derailment at Birmingham, AL
09/28/2017BNSF to Launch Enhanced Security for Customer Portal on October 14
07/25/2017BNSF to Launch Modernized Customer Portal on August 6
04/17/2017BNSF Railway to Launch Redesigned
01/23/2017Enhancements to eCargo Tool Now Available
11/13/2015BNSF Launches New Tool for Bidding on Transload Services
07/27/2015Enhancements to the Switch and Release Tool
06/18/2015New Functions Available for the Train Origination Request Web Tool
03/02/2015Reminder: Dirty Car Reporting Process for Rail Controlled Equipment
01/29/2015CIS Tool Provides Current Updates on Cargo Incidents

If you have any questions, please send an email to