Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.

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01/22/2019BNSF to Introduce New Railcar Management Functionality on Tuesday, January 29th
12/17/2018Initial Report: Train derailment at Birmingham, AL
09/28/2017BNSF to Launch Enhanced Security for Customer Portal on October 14
07/25/2017BNSF to Launch Modernized Customer Portal on August 6
04/17/2017BNSF Railway to Launch Redesigned BNSF.com
01/23/2017Enhancements to eCargo Tool Now Available
11/13/2015BNSF Launches New Tool for Bidding on Transload Services
07/27/2015Enhancements to the Switch and Release Tool
06/18/2015New Functions Available for the Train Origination Request Web Tool
03/02/2015Reminder: Dirty Car Reporting Process for Rail Controlled Equipment
01/29/2015CIS Tool Provides Current Updates on Cargo Incidents
10/29/2014Changes to BNSF Railcar Equipment Request Tool Effective November 15, 2014
09/26/2014REMINDER: New Features to BNSF Railcar Equipment Request Tool
09/04/2014New Features to BNSF Railcar Equipment Request Tool
07/25/2014Enhancements to bnsf.com Web Tools - Carload Shipment Status
05/07/2014Enhancements to the Dirty Car Reporting Tool
04/29/2014Enhancements to the Crude Planning Tool Now Available
02/26/2014New Waybill Details Application Available Now
02/11/2014Receive Invoices of Miscellaneous Charges via EDI 810 or EDI 410 Formats
08/07/2013Plastic Forecast Tool Changing
06/14/2013Enhancements to Rail Central Mobile Maps Now Available
04/25/2013Diversion Enhancement Updates Effective May 5
04/17/2013New Customer Dwell Management Tool
03/28/2013New Customized Rate Profile Tool to Launch April 8, 2013
01/18/2013Rate Request Process Enhancements
11/19/2012Enhancements to the Track Your Shipment Tool on bnsf.com
11/19/2012Enhancements to Rail Central Now Available
11/14/2012Coming Soon: Customer Dwell Management Tool
11/08/2012Refrigerated Boxcar Fleet Now Fully Upgraded
11/01/2012New and Improved Railcar Equipment Request Tool Arriving in November

If you have any questions, please send an email to Customer.Notifications@bnsf.com