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To: All BNSF Customers

Service Update for Friday, November 20, 2015

The operation generated strong performance this week with solid velocity gains for cars, locomotives and trains. The average of total trains held dropped by more than 20 percent this week compared to last week with improved fluidity on the network. Overall velocity and total trains held are running at or near their best levels of the year and remain much improved compared to the levels generated a year ago. Total volume moved by the railroad once again exceeded the 200,000 level, making this 25 out of 45 weeks this year when we have moved more than 200,000 units. No other railroad in North America has moved 200,000 units in any week this year.

During the past few weeks, severe weather across our network has presented periodic challenges to the operation. Heavy rain and high winds, particularly in the Pacific Northwest and in our Central Region, have caused train delays and service interruptions affecting several subdivisions. While the impact of these disruptions was widespread earlier this week, we recovered quickly, which is a credit to our people and further evidence of the improved resiliency of our network.

The next storm system with the potential to impact the operation is currently moving into the Midwest. Winter storm warnings are in effect from northeastern Nebraska through Iowa and into northern Illinois, including Chicago. Some areas could receive between six and ten inches of snow, particularly along our Aurora Subdivision between LaCrosse, Wisconsin and Aurora, Illinois. BNSF crews are ready to respond with equipment to quickly clear snow, congested switch points and railheads. If weather becomes a factor affecting train flows, our Winter Action Plan also includes procedures to shift additional Chicago traffic through pre-arranged, alternate gateways with our interchange partners.

Note: With the upcoming Thanksgiving Day holiday, the next weekly service update will be delivered on Friday, December 4.

Below is a look at the key operational performance categories for the week ending November 17:

Total trains held for the week improved by nearly 24 percent to an average of 49.6 versus 64.7 trains held the prior week.

    Versus the same week last year: better by 71.8%
    Versus the same month last year: better by 71.9%

Total trains on the system was down by two percent from the prior week with an average of 1,497 trains on the system.

Locomotive velocity, measured in miles per day (MPD), was 293.0, which is up by nearly three percent from the prior week's 285.3 MPD.

Car velocity improved by more than three percent at 234.0 MPD versus 226.3 MPD recorded the prior week.
    Versus the same week last year: better by 29.4%
    Versus the same month last year: better by 24.2%

Train velocity improved by nearly four percent from the prior week at 20.0 miles per hour.
    Versus the same week last year: better by 37.0%
    Versus the same month last year: better by 32.5%

Total volume exceeded 200,000 units for the ninth straight week, with 201,269 units moved in Week 45 (ending November 14).

Terminal dwell improved by two percent from the prior week at 24.0 hours.
    Versus the same week last year: better by 15.2%
    Versus the same month last year: better by 14.6%

As always, we thank you for your business and appreciate the opportunity to serve as your transportation service provider. We welcome your feedback and questions.

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