Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
 
To: All Impacted Customers
07/03/2010

Preliminary Report: Derailment at Sugar Creek, Missouri

We have a preliminary report that train M KCKGAL1 02 has derailed at Sugar Creek, Missouri at approximately 2:00 a.m. CST on Saturday, July 3, 2010.

BNSF personnel are on the scene to determine the impact. It is estimated the main track one will be returned to service at 11:00 p.m. CST on Saturday July 3, 2010. Main track two will be returned to service at 4:00 a.m. CST on Sunday July 4, 2010. BNSF will re route some traffic in order to minimize impact to service. We will continue to provide you with additional information as it becomes available.

Customers may experience delays of 24 to 48 hours on shipments moving through this corridor.

Crews are still working to determine exactly which units were impacted and the extent of damage if it exists. It is typically 24 hours after a derailment before detailed information is available through the BNSF Load and Ride Solutions department. As more information is made available a BNSF LARS contact will update you.

If you have any questions, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.


If you have any questions, please send an email to Customer.Notifications@bnsf.com