Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: All Impacted Customers

Update Report: Derailment in Hager, Wisconsin

In the Service Advisory issued on September 13, 2010, BNSF reported train S LPCSEA1 12 derailed in Hager, Wisconsin. The first main line was restored to service at 7:25 a.m. CT on September 14, 2010. The current estimate for the second main line to return to service is at 6:00 p.m. CT on September 14, 2010.

Due to congestion resulting from the service interruption, customers should plan for an additional 24 to 36 hours of transit time on shipments moving through this corridor.

If you have any questions, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to