Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: All Impacted Customers

Final Report: Derailment near Brainerd, Minnesota

As mentioned in a Service Advisory issued on July 11, 2011, coal train M C-SCMSUC0-99 derailed near Brainerd, Minnesota. This location is approximately 30 miles east of Staples, Minnesota.

The main track was returned to service around 6:00 a.m. CT on Tuesday, July 12, 2011. Customers may experience delays of 24-36 hours on shipments moving through this corridor.

Updated shipment information is always available through the Rail Central tool in the secure If you have any questions, please contact BNSF Customer Support at 1-888-428- 2673, option 4, option 3.

If you have any questions, please send an email to