Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: All Impacted Customers

Final Report: Derailment near Toluca, Illinois

As stated in a Service Advisory issued on May 6, 2012, expedited intermodal train Z-WSPALT906 derailed near Toluca, Illinois at 03:45 p.m. CT on May 6. The derailment blocked both main tracks and ceased all operations moving along this corridor.

Main track two was returned to service at 10:00 p.m. May 7, followed by main track one being returned to service at 8:50 a.m. May 8. Shipments will continue to experience delays of 12 to 24 hours during this recovery period.

Updated shipment information is available through the secure Rail Central web tool at
If you need additional information, please contact BNSF Customer Support at 1-888-428-2673 option 4, and option 3.

If you have any questions, please send an email to