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To: All Impacted Customers                                                                             

Preliminary Report: Washout near Melrose, Iowa

At 5 :30 p.m. CST on Tuesday, July 20 , 2010 a track washout was reported near Melrose , IA. This location is approximately 43 miles east of Creston, Iowa.

BNSF personnel are on the scene to determine the impact. It is estimated the main track will be returned to service at 12:00 p .m. CST on Wednesday, July 21 , 2010. BNSF may reroute some traffic in order to minimize impact to service. We will continue to provide you with additional information as it becomes available.

Customers may experience delays of 18 to 24 hours on shipments moving through this corridor.

If you have any questions, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3

If you have any questions, please send an email to