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To: All BNSF Customers

Service Update for Friday, September 19, 2014

Extreme weather across the southwestern U.S. created some challenges to our operation this week. Record rainfall and high winds across parts of Arizona, New Mexico and west Texas associated with the remnants of Hurricane Odile caused flooding and washouts across the South Region.

We are also in the peak period for maintenance with all 55 of our capital gangs working on the railroad. One of those programs is the maintenance work being done along our main line between Chicago and Minneapolis-St. Paul where re-routing of some traffic onto alternate routes has been required. Despite these actions, trains are moving faster with increased car velocity across the system.

Below is a look at the key operational performance categories for the week ending September 16:

Total trains held for power was up slightly to 65.9 trains from an average of 60.1 trains the prior week. Total trains on the system also increased to 1,895, which is 42 trains more than last week. We continue to be ahead of schedule in adding locomotives to the fleet with 377 new locomotives now in operation against a plan to increase the locomotive fleet by 500 this year.

Locomotive velocity, measured in miles per day (MPD), improved to 250.4 compared to 244.2 MPD during the prior week. Likewise, locomotive dwell also experienced good improvement to 15.8 hours versus 16.9 hours for the prior week.

Car velocity, measured in MPD, was 185.3 for the week ending September 16, which is up from the 180.0 MPD (nearly three percent) recorded the prior week.

Train velocity was also up slightly for the week at 14.8 miles per hour, which is 0.1 miles per hour faster than the prior week.

System wide on-time performance dipped to 67 percent from 71.9 percent. Intermodal on-time performance was impacted by the weather conditions in the southwestern U.S. and came in at 64.1 percent, down from 77.4 percent the prior week.

Total volume handled for Week 37 was a robust 204,337 units compared to 192,571 units handled in Week 36.

Terminal dwell was 28 hours for the week ending September 16, which is a 5.1 percent improvement from the prior week.

As always, we thank you for your business and appreciate the opportunity to serve as your transportation service provider. We welcome your feedback and questions.

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