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To: All BNSF Customers
07/18/2014

Service Update for Friday, July 18, 2014

Subdivisions Update
The recent flooding in the Midwest along the Mississippi River has subsided, which means we were able to resume operations on both the Hannibal subdivision and Ottumwa subdivision on Wednesday. With these resumptions, we are returning trains to their pre-flood routes, which will help to increase throughput and lessen delays that had occurred over the past few weeks.

Key Service Metrics
On-time performance is down slightly, driven by some of the outages caused by recent flooding. However, we experienced good improvements across our network in other key metrics.

  • For the week ending July 15, overall on-time performance decreased a little over eight percentage points compared to the prior week but is still 27 percentage points better than our baseline week in early February.
  • System velocity, which is defined as miles per day (MPD), increased to 177 MPD for the week ending July 15 compared to 173.2 the prior week. The result is more than seven percent better that our baseline week in early February when we were at 170.8 MPD.
  • For the week ending July 15, our trains holding average is down nine percent when compared to the previous week and down more than 32 percent since the week ending February 7. Fewer trains holding means more trains can begin their trips without delay due to congestion or a critical resource.
Regional Performance Metrics
Overall, Terminal Dwell for the system was down five percent compared to the prior week and 16 percent better than our baseline week in early February. A declining Terminal Dwell result means we are generating improved efficiency at our terminals. Likewise, each of the three operating regions experienced improvements from the baseline of early February. Train speeds, as expected, declined modestly due to flooding and the associated operational challenges.
  • In our Northern region, terminal dwell is down almost 22 percent from the baseline. Train speed is down 2.5 percent.
  • Along our Central Corridor, terminal dwell is down 8.4 percent from the baseline. Train speed is down 9 percent.
  • Along our South region, terminal dwell is down nearly 11 percent from the baseline. Train speed is down 0.4 percent.
As always, we appreciate the opportunity to serve as your transportation service provider and welcome your feedback and questions.

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