Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: All Impacted Customers

Report: Flooding in Arkansas

BNSF continues to experience flooding on our Thayer Subdivision at Black Rock, Arkansas. The main tracks have been taken out of service account high water.

Detailed information on the flooded areas:

Thayer South Subdivision- main track out of service at Black Rock, Arkansas (approximately 50 miles south of Thayer, Missouri)

BNSF is assessing the situation and will provide updates as information becomes available.

Please see our website at for maps and additional information. If you have any questions, please contact BNSF Customer Support at 1-888-428-2673 option 4, option 3.

If you have any questions, please send an email to