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To: All Impacted Customers

Final Report: Bridge Outage near Creston, Iowa

On Thursday, November 17, 2011 at 18:30 CDT a railway bridge, which is approximately
17 miles east of Creston, Iowa was damaged by fire.

The bridge was repaired and both main tracks were returned to service at 14:50 CDT
November 19, 2011. All train traffic has been restored to its regular traffic routes
but shipments continue to incur delay on account of the service interruption recovery.

Updated shipment information is available through the secure Rail Central web tool
at If you have any questions, please contact BNSF Customer Support at
1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to