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To: All BNSF Customers

Service Update for Friday, March 13, 2015

The mainline track that was temporarily closed due to the train derailment outside Galena, Illinois last week was reopened on Monday and traffic is moving through that corridor. Fully normal traffic flows through the area will resume by the beginning of next week. In response to the incident, we re-routed some traffic to relieve congestion and alleviate train holding delays. Outside of the Chicago gateway, terminals remain fluid and overall system velocity has held steady.

While the operation experienced some challenges due to wintry weather last week, mild temperatures and dry conditions are expected across much of the network during the next several days. The expected favorable weather will allow maintenance work to ramp up in the Central and South Regions. We now have 56 capital gangs currently working along parts of the railroad, and more of our planned 2015 projects will get underway further north as we move into Spring.

Additional volume has returned to the railroad following the resumption of normal operations at ports in the Pacific Northwest and California. Anticipating customer needs after the contract agreement was announced, we lifted traffic restrictions in advance and resources were already pre-positioned to support greater westbound inventory and equipment flows, as well as handle a more than 60 percent increase in eastbound volume based on the latest train counts. With plenty of work remaining at the marine terminals to clear backlogs, BNSF will continue to work closely with all parties to address any lingering service inconsistencies.

Below is a look at the key operational performance categories for the week ending March 10:

Total trains held for the week increased to an average of 116.9 versus 84.6 recorded the prior week, but is nearly 70 percent better than the average recorded this same week in 2014. Total trains on the system was up 3.2 percent from the prior week with an average of 1,698 trains on the system.

Locomotive velocity, measured in miles per day (MPD), was 266.9 compared to 266.1 MPD the prior week. Locomotive dwell was better by nearly three percent from the prior week at 18.4 hours.

Car velocity improved slightly to 208.7 MPD versus 207.7 MPD recorded the prior week, and is nearly than 18 percent faster than the average recorded this same week in 2014.

Train velocity was down 2.9 percent from the prior week at 16.9 miles per hour. This week's reported average is 19 percent faster than one year ago.

Total volume was a robust 194,445 units moved in Week 9 (ending March 7).

Terminal dwell was down slightly more than one percent to 25.5 hours versus 25.8 hours the prior week, and is more than 18 percent better than the average from this week in 2014.

As always, we thank you for your business and appreciate the opportunity to serve as your transportation service provider. We welcome your feedback and questions.

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