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To: All BNSF Customers
04/02/2015

Service Update for Thursday, April 2, 2015

The operation generated another week of steady velocity performance and good fluidity across the network. For the third consecutive week, train velocity has increased, total trains holding has declined, and total volume again surpassed the 200,000 unit level. With the return to more normal operations at the West Coast ports, total volume moved by BNSF in recent weeks represents the highest weekly average levels recorded for March since 2006.

We remain focused on restoring service and improving our network, and we regularly review the state of the network in comparison to other periods to ensure we are fulfilling our commitment to our customers for improved service. To that end, we will periodically report our performance against our performance in 2013, when our railroad was operating more normally, versus 2014, when we generated weaker results due to our capacity constraints.

In this week’s update, we are introducing some of those additional comparisons in order to provide you with a fuller picture of our current performance. We will continue to include expanded comparisons in upcoming weekly reports.

Below is a look at the key operational performance categories for the week ending March 31:

Total trains held for the week improved by nearly 18 percent to an average of 74.0 versus 90.1 recorded the prior week.

    Versus the same week last year: better by 71.5%
    Versus the same week in 2013: better by 28.6%

Total trains on the system was down 2.6 percent from the prior week with an average of 1,707 trains on the system.

Locomotive velocity, measured in miles per day (MPD), was 278.4, which is essentially unchanged from the prior week’s 278.6 MPD.

Locomotive dwell declined slightly more than two percent from the prior week at 17.2 hours.

Car velocity was up slightly at 215.0 MPD versus 214.2 MPD recorded the prior week.
    Versus the same week last year: better by 17.9%
    Versus the same week in 2013: better by 3.5%

Train velocity improved 2.3 percent from the prior week at 17.7 miles per hour.
    Versus the same week last year: up 19.6%
    Versus the same week in 2013: down 2.2%

Total volume exceeded 200,000 units for the third consecutive week with a robust 204,091 units moved in Week 12 (ending March 28).

Terminal dwell increased slightly to 24.3 hours versus 24.1 hours the prior week.
    Versus the same week last year: down 15.9%
    Versus the same week in 2013: up 0.4%

As always, we thank you for your business and appreciate the opportunity to serve as your transportation service provider. We welcome your feedback and questions.

If you have any questions, please send an email to Customer.Notifications@bnsf.com