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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.

Preliminary Report: Washout near Superior, Wisconsin

At 1:00 a.m. CT on Wednesday, June 20, a track washout was reported approximately 30 miles west of Superior, Wisconsin. This impacts the normal route between Superior, Wisconsin and Brookston, Minnesota.

BNSF personnel are on the scene to determine the impact. It is estimated the main track will be returned to service on Thursday, June, 21, 2012. BNSF may reroute some traffic in order to minimize impact to service. We will continue to provide you with additional information as it becomes available.

Customers may experience delays of 24 to 48 hours on shipments moving through this corridor.

If you have any questions, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to