Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: All Coal Customers

Report: Midwest Floods Affect BNSF Coal Network

BNSF is experiencing water-related service interruptions impacting train movements through Lincoln, Nebraska to Kansas City, Memphis, Saint Louis, Sioux City and Galesburg. Loaded and empty trains along this route may experience delays between 24 to 36 hours to accommodate time for waters to recede.

BNSF is managing traffic flows through the affected areas, detouring trains where alternate routes are available and making every effort to alleviate the effects of the flooding on your shipments.

We will continue to manage the flow of coal trains to determine the impact and will provide you with additional information as it becomes available.

Thank you for your business. If you have any questions, please contact your BNSF representative at 888-428-2673, option 4, option 2.

If you have any questions, please send an email to