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To: All Impacted Customers

Update Report: Washout Near Ibis, California

As mentioned in a Service Advisory issued on August 26, 2013, BNSF reported there had been a track washout on a 2.6 mile segment of track near Ibis, California. This location is approximately 14 miles West of Needles, California.

It is estimated that one track will be restored to service at 10:00 PM CT on August 26, 2013 and the other track at 4:00 AM CT on August 27, 2013. BNSF will continue to provide you with additional information as it becomes available. Customers may experience delays of 24 to 36 hours on shipments moving through this corridor.

Updated shipment information is always available through the secure Rail Central web tool at

For any questions, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to