Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: BNSF Intermodal Customers And UIIA Motor Carrier Members

New Checkpoint Processes to Begin At Alliance, TX on April 15, 2008

Effective Tuesday, April 15, 2008, at 6:00 a.m., BNSF will implement a new in-gate and out-gate checkpoint process at the Alliance, TX Intermodal Facility. This process will improve gate throughput and speed up driver time into and out of the facility.

Optical Character Recognition
The Alliance, TX Facility will be equipped with Optical Character Recognition (OCR), a technology that uses video cameras to automatically identify container, trailer and chassis prefixes and numbers. The video cameras also create permanent images of the container, trailer and chassis to record the equipment’s condition at interchange to or from the driver. The BNSF Logistics Park Chicago (LPC) and Chicago Corwith intermodal facilities are also currently equipped with this system.

Bio-Metric Registration
BNSF also will apply Bio-Metric Registration for all truck drivers to enhance customer, driver and BNSF security. The registration includes scanning three fingerprints and a personal photo identification card into the system. Registration takes only three minutes, and will ensure accurate and timely driver verification.

Registration can now be completed at the Driver Assistance Building (DAB) at the Alliance Facility 24 hours a day, seven days a week. The DAB is located inside the facility, past the in-gate canopy.

In-Gate Instructions:
As the truck goes through the OCR Portal, the video camera records equipment prefixes and numbers and takes multiple images of the equipment.
The OCR Portal has a maximum speed limit of 5 mph. A 10-foot interval between trucks is required.
The truck exits the portal and proceeds to any of the six new entrance lanes. Bobtail trucks are to proceed to Lane #1.
An interactive kiosk is located at each lane to act as an interface with the driver.
For fastest processing, drivers will need to carefully follow the instructions at the top of each screen.
Drivers must enter their driver’s license number and PIN or scan fingerprints.
Drivers must enter the seal number on loads.

All other normal requirements for entry will remain the same. EDI billing must be in place before loads and empties will be accepted.

Out-Gate Instructions:
Process is the same as the in-gate instructions outlined above, with the exception of driver inputs.
Drivers may use in-gate bar-coded buck slip or scan fingerprints for identification.
Drivers are asked to verify equipment identification.
Drivers input pick-up or booking number if required.
Drivers are asked if they want damage notations.

All other normal requirements for exit remain the same. Holds for storage charges or other reasons should be cleared before the transaction at out-gate.

Bobtail entry and exit will follow the same process and requirements for driver identification.

Additional Information

BNSF will maintain a staff of trained technicians to assist drivers with their gate transactions. Support is available from all kiosks and the Driver Assistance Building (DAB). Drivers can also receive assistance with container yard candidates, flips, lot locations or other miscellaneous items at the DAB.

If you have any questions regarding the new process, please call BNSF Hub Operations at 817-224-7244.

Trucking companies may contact the UIIA Service Center for help obtaining drivers’ PINs at 877-438-8442, Monday through Friday, 8:00 a.m. to 8:00 p.m. (Eastern Standard Time).

For Dispatch and Driver Support, call BNSF at 888-428-2673, option 1, 2.

Your business is important to us. Thank you for choosing BNSF as your transportation service provider.

If you have any questions, please send an email to