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To: BNSF Customers

BNSF Continuing to Monitor Conditions in Houston Area

As Tropical Storm Harvey continues to bring strong winds and heavy rain to south Texas, BNSF’s Houston (Pearland) Intermodal and Automotive are both operating today but at reduced staff levels. Gate operations remain open and train loading/unloading operations have resumed after being suspended earlier. While major flooding in the area has not been reported at this time, our Command Center is closely monitoring the situation and evaluating any impacts to safe operations.

If you have questions about your shipment(s), please contact BNSF Customer Support at 1-888-428-2673 option 4, option 3.

We will continue to provide you with updates regarding facility operations.

If you have any questions, please send an email to