Customer Notifications
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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.

Marketing News
02/07/18 - Equipment Support Phone Option Changes Effective February 14, 2018
12/08/17 - Lumber/Panel LOGs Rollover and Auction Beginning January 15, 2018
06/01/17 - New Federal Hazardous Material Emergency Contact Requirements Effective July 5, 2017
05/23/17 - Hazardous Class Code Required in Shipment Instructions
01/16/17 - BNSF Demurrage Policy Changes Effective February 1, 2017 – 90 Day Transition Period
  Service Advisories
09/12/18 - Final Report: Train derailment at Medill, MO
09/12/18 - Initial Report: Train derailment at Medill, MO
09/05/18 - Final Report: Train derailment at Tonuco, NM
09/05/18 - UPDATE: Service Restored on Aurora Subdivision in Wisconsin
09/05/18 - Update Report: Train derailment at Tonuco, NM

All Coal Marketing News
 
All Coal Service Advisories

Pricing UpdatesSecured section
08/28/18 - BNSF Coal Fuel Surcharges for October 2018
07/31/18 - BNSF Coal Fuel Surcharges for September 2018
06/26/18 - BNSF Coal Fuel Surcharges for August 2018
06/15/18 - REVISED: BNSF Coal Fuel Surcharges for July 2018
05/30/18 - BNSF Coal Fuel Surcharges for July 2018
 

All Coal Pricing Updates
 

Facility Updates
10/21/11 - Reminder: Road Closures Near BNSF’s Seattle International Gateway Today through October 31
09/23/11 - Road Closures Near BNSF’s Seattle International Gateway October 21-31
  BNSF.com Updates
09/28/17 - BNSF to Launch Enhanced Security for Customer Portal on October 14
07/25/17 - BNSF to Launch Modernized Customer Portal on August 6
04/17/17 - BNSF Railway to Launch Redesigned BNSF.com
07/27/15 - Enhancements to the Switch and Release Tool
07/25/14 - Enhancements to bnsf.com Web Tools - Carload Shipment Status

All Coal Facility Updates
 
All Coal BNSF.com Updates

Customer Letters
09/14/18 - Network Update for Friday, September 14, 2018
08/31/18 - Network Update for Friday, August 31, 2018
08/21/18 - Update Report: Train derailment on Cajon Sub. (Verdemont, CA)
08/17/18 - Network Update for Friday, August 17, 2018
08/06/18 - Network Update for Friday, August 3, 2018
  Track Maintenance
CP 9/23 to 9/29
Ag Capital Impact through 09/03/17

All Coal Customer Letters
   


If you have any questions, please send an email to Customer.Notifications@bnsf.com