Customer Notifications
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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.

Marketing News
12/21/18 - Update Report: Wash Outs on the New Westminster Subdivision
12/14/18 - Reminder: Customer Support Email Address Change Beginning December 17, 2018
11/27/18 - Reminder: Customer Support Email Address Change Beginning December 17, 2018
11/20/18 - Customer Support Email Address Change Effective December 17, 2018
02/07/18 - Equipment Support Phone Option Changes Effective February 14, 2018
  Service Advisories
04/18/19 - UPDATE: Midwest Flooding Recovery Efforts
04/05/19 - UPDATE: Midwest Flooding Recovery Efforts
03/26/19 - UPDATE: Widespread Flooding Impacting BNSF Operations in Midwest
03/22/19 - UPDATE: Widespread Flooding Impacting BNSF Operations in Midwest
03/20/19 - UPDATE: Widespread Flooding Impacting BNSF Operations in Midwest

All Coal Marketing News
 
All Coal Service Advisories

Pricing UpdatesSecured section
03/26/19 - BNSF Coal Fuel Surcharges for May 2019
02/26/19 - BNSF Coal Fuel Surcharges for April 2019
01/29/19 - BNSF Coal Fuel Surcharges for March 2019
01/02/19 - BNSF Coal Fuel Surcharges for February 2019
11/27/18 - BNSF Coal Fuel Surcharges for January 2019
 

All Coal Pricing Updates
 

Facility Updates
10/21/11 - Reminder: Road Closures Near BNSF’s Seattle International Gateway Today through October 31
09/23/11 - Road Closures Near BNSF’s Seattle International Gateway October 21-31
  BNSF.com Updates
01/22/19 - BNSF to Introduce New Railcar Management Functionality on Tuesday, January 29th
12/17/18 - Initial Report: Train derailment at Birmingham, AL
09/28/17 - BNSF to Launch Enhanced Security for Customer Portal on October 14
07/25/17 - BNSF to Launch Modernized Customer Portal on August 6
04/17/17 - BNSF Railway to Launch Redesigned BNSF.com

All Coal Facility Updates
 
All Coal BNSF.com Updates

Customer Letters
04/12/19 - Network Update for April 12, 2019
03/29/19 - Network Update for March 29, 2019
03/15/19 - Network Update for March 15, 2019
03/01/19 - Network Update for March 1, 2019
02/15/19 - Network Update for Friday, February 15, 2019
  Track Maintenance
4.20-4.26

All Coal Customer Letters
   


If you have any questions, please send an email to Customer.Notifications@bnsf.com