Customer Notifications
Coal
Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.

Marketing News
12/21/18 - Update Report: Wash Outs on the New Westminster Subdivision
12/14/18 - Reminder: Customer Support Email Address Change Beginning December 17, 2018
11/27/18 - Reminder: Customer Support Email Address Change Beginning December 17, 2018
11/20/18 - Customer Support Email Address Change Effective December 17, 2018
02/07/18 - Equipment Support Phone Option Changes Effective February 14, 2018
  Service Advisories
08/19/19 - Final Report: High Wind Train Derailment near Walton, KS (La Junta Subdivision)
08/18/19 - Initial Report: High Wind Train Derailment near Walton, KS (La Junta Subdivision)
08/17/19 - Final Report: Train Derailment near Perrin, AZ (Seligman Subdivision)
08/17/19 - Update Report: Train Derailment near Perrin, AZ (Seligman Subdivision)
08/16/19 - Initial Report: Train Derailment near Perrin, AZ (Seligman Subdivision)

All Coal Marketing News
 
All Coal Service Advisories

Pricing UpdatesSecured section
07/30/19 - BNSF Coal Fuel Surcharges for September 2019
06/25/19 - BNSF Coal Fuel Surcharges for August 2019
05/29/19 - BNSF Coal Fuel Surcharges for July 2019
04/30/19 - BNSF Coal Fuel Surcharges for June 2019
03/26/19 - BNSF Coal Fuel Surcharges for May 2019
 

All Coal Pricing Updates
 

Facility Updates
10/21/11 - Reminder: Road Closures Near BNSF’s Seattle International Gateway Today through October 31
09/23/11 - Road Closures Near BNSF’s Seattle International Gateway October 21-31
  BNSF.com Updates
01/22/19 - BNSF to Introduce New Railcar Management Functionality on Tuesday, January 29th
12/17/18 - Initial Report: Train derailment at Birmingham, AL
09/28/17 - BNSF to Launch Enhanced Security for Customer Portal on October 14
07/25/17 - BNSF to Launch Modernized Customer Portal on August 6
04/17/17 - BNSF Railway to Launch Redesigned BNSF.com

All Coal Facility Updates
 
All Coal BNSF.com Updates

BNSF Network Updates
08/09/19 - Network Update for August 9, 2019
07/26/19 - Network Update for July 26, 2019
07/25/19 - Service Restored from Midwest Flooding
07/12/19 - Network Update for July 12, 2019
06/28/19 - Network Update for June 28, 2019
  Track Maintenance
8.17 TO 8.23

All Coal BNSF Network Updates
   


If you have any questions, please send an email to Customer.Notifications@bnsf.com