Customer Notifications
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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.

Marketing News
08/17/18 - Network Update for Friday, August 17, 2018
08/09/18 - Intermodal Storage (Dwell) Policy Update
07/11/18 - Reminder: US In-Bond Reporting Changes Effective August 6, 2018
06/11/18 - Intermodal Storage (Dwell) Policy Update
02/07/18 - Equipment Support Phone Option Changes Effective February 14, 2018
  Service Advisories
09/12/18 - Final Report: Train derailment at Medill, MO
09/12/18 - Initial Report: Train derailment at Medill, MO
09/05/18 - Final Report: Train derailment at Tonuco, NM
09/05/18 - UPDATE: Service Restored on Aurora Subdivision in Wisconsin
09/05/18 - Update Report: Train derailment at Tonuco, NM

All Consumer Marketing News
 
All Consumer Service Advisories

Pricing UpdatesSecured section
08/08/18 - Port of Tacoma Fee Increase
11/20/17 - 2018 Alameda Corridor Fees Effective January 1, 2018
06/28/17 - Port of Tacoma Fee Increase
12/01/16 - 2017 Alameda Corridor Fees Effective January 1, 2017
08/01/16 - Software Update to BNSF Mileage-Based Fuel Surcharge Calculation Program
 

All Consumer Pricing Updates
 

Facility Updates
07/16/18 - BNSF Introduces Paperless J1 Receipt Technology
03/21/18 - New Remote Container Lot at Alliance Intermodal Facility Opening Friday, March 23
02/28/18 - Chicago Intermodal Update
02/15/18 - New Container Lot at Alliance Intermodal Facility Opening Friday, February 16
09/11/17 - Tropical Storm Harvey Recovery Update - Automotive
  BNSF.com Updates
08/21/18 - New ETN Widget Coming Soon
09/28/17 - BNSF to Launch Enhanced Security for Customer Portal on October 14
07/25/17 - BNSF to Launch Modernized Customer Portal on August 6
04/17/17 - BNSF Railway to Launch Redesigned BNSF.com
01/23/17 - Enhancements to eCargo Tool Now Available

All Consumer Facility Updates
 
All Consumer BNSF.com Updates

Customer Letters
09/14/18 - Network Update for Friday, September 14, 2018
08/31/18 - Network Update for Friday, August 31, 2018
08/21/18 - Update Report: Train derailment on Cajon Sub. (Verdemont, CA)
08/17/18 - Network Update for Friday, August 17, 2018
08/06/18 - Network Update for Friday, August 3, 2018
  Track Maintenance
CP 9/23 to 9/29
Ag Capital Impact through 09/03/17

All Consumer Customer Letters
   


If you have any questions, please send an email to Customer.Notifications@bnsf.com