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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.

Agricultural

12/07/2018DET, Pulse, Unit and Single Car COT Auctions for the Week of December 10, 2018
12/07/2018Upcoming Shuttle Auctions - Revision
11/30/2018DET, Unit and Single Car COT Auctions for the Week of December 3, 2018
11/30/2018Upcoming Shuttle Auctions - Revision
11/27/2018Reminder: Customer Support Email Address Change Beginning December 17, 2018
11/21/2018DET, Unit and Single Car COT Auctions for the Week of November 26, 2018
11/20/2018Customer Support Email Address Change Effective December 17, 2018
11/16/2018DET, Unit and Single Car COT Auctions for the Week of November 19, 2018
11/09/2018DET, Unit and Single Car COT Auctions for the Week of November 12, 2018
11/02/2018Yearlong Domestic Efficiency Train (DET) Program Changes Beginning April 2019
11/02/2018DET, Unit and Single Car COT Auctions for the Week of November 5, 2018
11/02/2018Upcoming Shuttle Auctions
10/29/2018Government of Canada: New Timelines for Phase-Out of DOT-111 and Unjacketed CPC-1232 Tank Cars
10/26/2018DET, Unit and Single Car COT Auctions for the Week of October 29, 2018
10/19/2018DET, Unit and Single Car COT Auctions for the Week of October 22, 2018
10/17/2018BNSF Buffer Car Return 2019 Policy Changes
10/12/2018DET, Unit and Single Car COT Auctions for the Week of October 15, 2018
10/05/2018DET, Unit and Single Car COT Auctions for the Week of October 8, 2018
10/01/2018DET, Unit and Single Car COT Auctions for the Week of October 1, 2018
09/28/2018Upcoming Shuttle Auctions in October 2018
09/21/2018DET, Unit and Single Car COT Auctions for the Week of September 24, 2018
09/14/2018DET, Unit and Single Car COT Auctions for the Week of September 17, 2018
09/07/2018DET, Unit and Single Car COT Auctions for the Week of September 10, 2018
09/04/2018Upcoming DET and New Year-Long DET Auctions
08/31/2018DET, Unit and Single Car COT Auctions for the Week of September 3, 2018
08/31/2018Direct DET Auction for Tuesday, September 4, 2018
08/24/2018DET, Unit and Single Car COT Auctions for the Week of August 27, 2018
08/24/2018Shuttle Auction for Wednesday, August 29, 2018
08/24/2018Upcoming Shuttle Auctions in September 2018
08/23/2018DET Program Changes Coming for January
08/17/2018DET, Unit and Single Car COT Auctions for the Week of August 20, 2018
08/17/2018Direct DET Auction for Tuesday, August 21, 2018
08/10/2018DET, Unit and Single Car COT Auctions for the Week of August 13, 2018
08/10/2018Direct DET Auction for Tuesday, August 14, 2018
08/03/2018DET, Unit and Single Car COT Auctions for the Week of August 6, 2018
08/03/2018Direct DET Auction for Tuesday, August 7, 2018
07/30/2018DET, Unit and Single Car COT Auctions for the Week of July 30, 2018
07/23/2018DET, Unit and Single Car COT Auctions for the Week of July 23, 2018
07/13/2018DET, Unit and Single Car COT Auctions for the Week of July 16, 2018
07/06/2018DET, Unit and Single Car COT Auctions for the Week of July 9, 2018
06/29/2018DET, Unit and Single Car COT Auctions for the Week of July 2, 2018
06/22/2018DET, Unit and Single Car COT Auctions for the Week of June 25, 2018
06/15/2018DET, Unit and Single Car COT Auctions for the Week of June 18, 2018
06/08/2018Direct DET Auction for Tuesday, June 12, 2018
06/08/2018DET, Unit and Single Car COT Auctions for the Week of June 11, 2018
06/01/2018Upcoming Shuttle Auctions - Revised
06/01/2018DET, Unit and Single Car COT Auctions for the Week of June 4, 2018
05/29/2018COT Auction Application Notification – Keep Your Session Active
05/25/2018Upcoming Shuttle Auctions
05/25/2018Upcoming Direct DET Auctions
05/25/2018DET, Unit and Single Car COT Auctions for the Week of May 28, 2018
05/21/2018Upcoming Direct DET Auction
05/21/2018DET, Unit and Single Car COT Auctions for the Week of May 21, 2018
05/11/2018DET, Unit and Single Car COT Auctions for the Week of May 14, 2018
05/04/2018DET, Unit and Single Car COT Auctions for the Week of May 7, 2018
04/27/2018DET, Unit and Single Car COT Auctions for the Week of April 30, 2018
04/20/2018DET, Unit and Single Car COT Auctions for the Week of April 23, 2018
04/13/2018Reminder: BNSF Announces Upcoming Shuttle Auctions
04/13/2018DET, Unit and Single Car COT Auctions for the Week of April 16, 2018
04/13/2018Upcoming DET Auctions
04/06/2018DET, Unit and Single Car COT Auctions for the Week of April 9, 2018
03/29/2018DET, Unit and Single Car COT Auctions for the Week of April 2, 2018
03/26/2018BNSF Announces Upcoming Shuttle Auctions
03/23/2018DET, Unit and Single Car COT Auctions for the Week of March 26, 2018
03/16/2018DET, Unit and Single Car COT Auctions for the Week of March 19, 2018
03/09/2018DET, Unit and Single Car COT Auctions for the Week of March 12, 2018
03/02/2018DET, Unit and Single Car COT Auctions for the Week of March 5, 2018
02/23/2018DET, Unit and Single Car COT Auctions for the Week of February 26, 2018
02/16/2018DET, Unit and Single Car COT Auctions for the Week of February 19, 2018
02/09/2018DET, Unit and Single Car COT Auctions for the Week of February 12, 2018
02/07/2018Equipment Support Phone Option Changes Effective February 14, 2018
02/02/2018Direct DET Auction for Tuesday, February 6, 2018
02/02/2018DET, Unit and Single Car COT Auctions for the Week of February 5, 2018
01/26/2018Direct DET Auction for Tuesday, January 30, 2018
01/26/2018DET, Unit and Single Car COT Auctions for the Week of January 29, 2018
01/19/2018DET, Unit and Single Car COT Auctions for the Week of January 22, 2018
01/12/2018Billing Changes for Moves on Tacoma Rail Effective February 1, 2018
01/12/2018Shuttle Auction for Wednesday, January 17, 2018
01/12/2018DET, Unit and Single Car COT Auctions for the Week of January 15, 2018
01/12/2018Direct DET Auction for Tuesday, January 16, 2018
01/05/2018DET, Unit and Single Car COT Auctions for the Week of January 8, 2018
01/05/2018Direct DET Auction for Tuesday, January 9, 2018
01/05/2018Shuttle Auction for Wednesday, January 10, 2018
12/29/2017DET, Unit and Single Car COT Auctions for the Week of January 1, 2018
12/22/2017DET, Unit and Single Car COT Auctions for the Week of December 25, 2017
12/15/2017DET, Unit and Single Car COT Auctions for the Week of December 18, 2017
12/11/2017DET, Unit and Single Car COT Auctions for the Week of December 11, 2017
12/11/2017Bulk Sugar Hopper Cars: Reporting Rejected Equipment Rule Change Effective January 1, 2018
12/08/2017Lumber/Panel LOGs Rollover and Auction Beginning January 15, 2018
12/04/2017Shuttle Auction for Wednesday, December 6, 2017
12/01/2017DET, Unit and Single Car COT Auctions for the Week of December 4, 2017
11/22/2017DET, Unit and Single Car COT Auctions for the Week of November 27, 2017
11/17/2017DET, Unit and Single Car COT Auctions for the Week of November 20, 2017
11/16/2017New COT Auction System Customer Features
11/13/2017Shuttle Auction for Wednesday, November 15, 2017
11/10/2017DET, Unit and Single Car COT Auctions for the Week of November 13, 2017
11/03/2017DET, Unit and Single Car COT Auctions for the Week of November 6, 2017
10/30/2017DET, Unit and Single Car COT Auctions for the Week of October 30, 2017
10/20/2017DET, Unit and Single Car COT Auctions for the Week of October 23, 2017
10/13/2017DET, Unit and Single Car COT Auctions for the Week of October 16, 2017
10/06/2017DET, Unit and Single Car COT Auctions for the Week of October 9, 2017
10/04/2017New COT Auction System Customer Features
10/02/2017DET, Unit and Single Car COT Auctions for the Week of October 2, 2017
09/22/2017DET, Unit and Single Car COT Auctions for the Week of September 25, 2017
09/08/2017DET, Unit and Single Car COT Auctions for the Week of September 11, 2017
09/01/2017DET, Unit and Single Car COT Auctions for the Week of September 4, 2017
09/01/2017Shuttle Auction for Wednesday, September 6, 2017
08/30/2017Shuttle Auction for Wednesday, August 30, 2017
07/07/2017New Direct DET COT Auctions
06/30/2017New Direct DET COT Shipping Option Coming in July
06/30/2017Reminder: Billing Changes for Moves on Patriot Rail Effective August 1, 2017
06/01/2017New Federal Hazardous Material Emergency Contact Requirements Effective July 5, 2017
05/26/2017Additional Features Coming to the COT Online Tool
05/23/2017Hazardous Class Code Required in Shipment Instructions
05/11/2017Billing Changes for Moves on Patriot Rail Effective August 1, 2017
04/27/2017Important Dates to Know Regarding the New COT Online Tool
04/04/2017Clarification: New COT Auction System Coming the Week of May 1, 2017
03/31/2017New COT Auction System Coming the Week of May 1, 2017
03/09/2017Upcoming Shuttle Auction
02/28/2017New COT Auction System Coming Spring 2017
01/24/2017UPDATE: Billing Procedure for BNSF Traffic to/from Stations Located on Panhandle Northern Railroad
01/11/2017Changes Streamline Border Support Process
12/30/2016Billing Procedure for BNSF Traffic to/from Stations Located on Panhandle Northern Railroad
12/06/2016Update: State of California will not seek to collect Hazmat fee retroactively
12/01/2016Changes Streamline Border Support Process
09/08/2016Update: Legal Challenge Progressing in California Hazmat Shipments Case
08/08/2016Potential Charge for Hazmat Shipments in California
06/13/2016Changes Streamline Unit Operations Desk Process
06/12/2016Final Report: Gas Leak near Los Angeles Intermodal Facility
06/01/2016Changes Streamline Grain Operations Desk Process
03/24/2016Waybill Requirement Change: Carload Customers Must Specify Rail-Served Operator as Pick-Up Party
11/30/2015Improvements Coming to BNSF Ag Shipping Instructions Tool
07/28/2015Shuttle Auction for Wednesday, July 29, 2015
07/21/2015Billing Changes for Moves on WTLC Effective August 1, 2015
07/17/2015DET, Unit and Single car COT auctions for the week of July 20, 2015
07/10/2015DET, Unit and Single COT offers for July 2015
01/30/2015Rule Changes on Handling of Certain Empty Tank Car Movements - New Rate Structure Effective March 1, 2015
11/15/2014Final Report: Derailment at Casselton, North Dakota
11/15/2014Final Report: Derailment at Casselton, North Dakota
09/26/2014Reminder: Emergency Response Action Plan Required for All Canadian Flammable Liquids Shippers
07/14/2014Reminder: Demurrage and Storage Policy Changes Effective July 15, 2014
07/08/2014Demurrage and Storage Policy Changes Effective July 15, 2014
06/26/2014Demurrage and Storage Policy Changes Effective July 15, 2014
06/17/2014Demurrage Policy Changes Effective July 15, 2014
11/21/2013Postponed: Proposed Changes to the Manifesting and Entry Requirements of Empty Residue Cargo Returning to the U.S.
10/18/2013Changes to the Manifesting and Entry Requirements of Empty Residue Cargo Returning to the U.S.
10/08/2013DOT Hazard Class, Packing Groups and Authorized Tank Cars
08/01/2013Preparations for Fall Harvest and Smooth Grain Movements
06/20/2013Changes for Grain Permit Embargo Requests
01/07/2013AAR Open Top Loading Rules Manual Now Available Online
11/16/2012Voice Authentication System Implementation
09/07/2012Preparations for Fall Harvest and Smooth Grain Movements
03/19/2012Reminder: Barrier Seal Requirements
12/21/2011Changes to Operations Between Snowden and Glendive, MT Effective January 15, 2012
10/26/2011Reminder: Contraband Notification Process
07/10/2011Preliminary Report: Derailment near Brainerd, Minnesota
06/17/2011Mexico Grain Shuttle Traffic Now Routing Through Eagle Pass
06/14/2011Changes to Operations Between Snowden and Glendive, MT Coming this Fall
03/31/2011Changes to BNSF Private Empty Car Return Policy
03/01/2011Changes to Billing for Moves on AGR
10/20/2010UPDATE: Changes to Billing for Moves on GNBC
10/01/2010Changes to Billing for Moves on GNBC
08/03/2010Contraband Notification Process
05/07/2010Reminder: AAR Standards for Installation of Remote Monitoring Equipment
01/07/2010New Shuttle Destination Efficiency Payment Requirements
12/10/2009New Non-Accident Release Charge For Hazardous Commodities Effective January 1, 2010
11/12/2009New Shuttle Destination Efficiency Payment Requirements
10/27/2009AAR General Rules Change – Solicitation for Comments
10/14/2009Restriction on Manipulation of Tank Cars of Hazardous Commodities While on BNSF Property
09/09/2009BNSF Further Aligns Hazmat Handling With Recent Freight Rail Security Regulations Effective October 1, 2009
08/10/2009BNSF To Close Multiple Track Scales Effective November 8, 2009
06/18/2009BNSF Carbon Estimator Now Available on bnsf.com
06/05/2009Despacho Previo Notifications Via Email Only Effective June 15, 2009
03/31/2009Final Report: Derailment at Pleasant Hill, Iowa
03/29/2009Update Report: Derailment at Pleasant Hill, Iowa
03/16/2009BNSF Mexico Support Update
02/27/2009New TSA Freight Rail Security Regulations Effective April 1, 2009
02/17/2009Despacho Previo Rule Change Effective March 15, 2009
01/12/2009Preliminary Report: Derailment Earlville, Illinois
12/15/2008New Demurrage Plan for Unloading Rail-Controlled Covered Hoppers (Excluding Shuttles) Effective February 1, 2009
12/15/2008New “One Price” Plan for Private Equipment Storage Effective February 1, 2009
12/05/2008Submitting Shipping Instructions For Shipments To Mexico
12/05/2008Submitting Shipping Instructions For Shipments To Canada
11/20/2008REMINDER: Policy to Enhance Transportation Safety Of Hazardous Materials Effective December 1, 2008
10/31/2008Policy to Enhance Transportation Safety Of Hazardous Materials Effective December 1, 2008
06/30/2008REMINDER: New Options Added to BNSF’s 888 Phone Number Effective Today
06/17/2008New Option Added to BNSF’s 888 Phone Number Effective June 30, 2008
05/27/2008Reminder: Completely Unloading and Reporting Condition of Railcars Improves Car Availability and Quality
04/23/2008Extended Customs Hours Now At Eagle Pass, TX
01/25/2008AAR Open Top Loading Rules Manual Now Available Online
11/30/2007BNSF To Close Oklahoma City Scale Effective January 1, 2008
11/28/2007Policy to Enhance Transportation Safety of Hazardous Materials To Be Delayed Until Further Notice
08/30/2007Changes to Private Railcar Storage Rules Effective October 1, 2007
08/03/2007Retroactive Discounted Rates Program For Transportation Safety of Hazardous Materials Effective January 1, 2008
07/02/2007Update to Policy Changes to Enhance Transportation Safety of Hazardous Materials Effective January 1, 2008
04/09/2007Policy Changes to Enhance Transportation Safety of Hazardous Materials Effective January 1, 2008
03/23/2007Policy Changes on Explosives and Commodities Designated as Inhalation Hazard Effective May 1, 2007
12/07/2006Agricultural Products Customers Clean Car Program Effective January 1, 2007
11/21/2006BNSF Private Car Registration
11/14/2006Despacho Previo Changes
11/13/2006BNSF Private Car Registration
07/28/2006Submitting Shipping Instructions for Hazardous Material Shipments
07/10/2006Reminder: Effective Today, July 10, 2006 - Just One Number to Call
07/05/2006Effective July 10, 2006 - Just One Number to Call
05/12/2006New AAR Standards for Installation of Remote Monitoring Equipment
06/07/2005Changes to BNSF Team Track Policy

If you have any questions, please send an email to Customer.Notifications@bnsf.com