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To: BNSF Consumer Products Customers
05/24/2019

St. Louis Intermodal Facility Flooding Update

Flooding across the southern Plains continues to cause significant operational challenges for train and Intermodal Facility operations in the region. Effective Friday, May 24, BNSF will place gate restrictions at its St. Louis Intermodal Facility beginning at 3:00 p.m. (CST) to aid in continued service recovery efforts in response to recent flooding.

St. Louis ingate restrictions will be in place for loads and empties. The BNSF Sales Team will be contacting impacted intermodal customers regarding specific gate restriction plans to help prevent inventory-related production challenges.

For more information on BNSF flood recovery efforts, including the latest service outages map, please visit our flood recovery webpage: www.bnsf.com/floodrecovery.

Customers are encouraged to prioritize the pick-up of units that have been unloaded at our St. Louis Intermodal Facility. Prompt pick-up will help improve traffic flows, reduce lot congestion and provide the space needed for processing inbound shipments as quickly as possible. We also encourage drivers to download and use BNSF Railway’s mobile application, RailPASS, to receive real-time notifications, instructions and inventory updates that can help speed recovery.

If you have any questions regarding your shipment(s), please contact BNSF Customer Support at 1-888-428-2673.


If you have any questions, please send an email to Customer.Notifications@bnsf.com