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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
 
To: BNSF/KFR Customers
04/30/2019

New Shortline Operator in Northeastern Washington & Southeastern British Columbia

BNSF Railway is pleased to announce a new rail service provider for a portion of the rail line currently operated by Omnitrax's Kettle Falls International Railway (KFR). Starting Wednesday, May 1, 2019, Progressive Rail's St. Paul & Pacific Northwest Railroad (STPP) will, in close partnership with BNSF Railway, begin as the new operator providing freight rail service between Chewelah, Washington, and Columbia Gardens, British Columbia via Kettle Falls, Washington.

As the handling carrier for BNSF, STPP will operate on over 80 miles of track from the BNSF interchange at Chewelah to Columbia Gardens.

The KFR will continue to operate the line between West Kettle Falls, WA and Grand Forks, BC and Danville, WA.

Customers with shipments moving on STPP and KFR will continue to waybill their traffic with BNSF. Please contact your BNSF marketing representative with any questions.

For your reference, below is a list of online resources and contact information at BNSF.

We look forward to working with STPP to provide the most effective solutions for your freight shipment needs.

BNSF Secured Applications Login, including:


  • Shortline Business Opportunity
  • Shortline Velocity Tool
  • ALK RailMiles
  • Hiwide – Dimensional Clearance Request
  • BNSF eCash (invoicing tool)

customer.bnsf.com


BNSF Rail Pricing Tools, including:


  • Carload Shipping Advisor
  • Price Publications
  • Fuel Surcharges
  • Industrial Products Rate Calendar

www.bnsf.com/customers/prices-and-tools


Serving Carrier Reciprocal Switch Tool:
www.bnsf.com/ship-with-bnsf/pricing- and-tools/scrs-inquiry.html


BNSF Marketing Contact look-up:
domino.bnsf.com/website/stcc.nsf


BNSF Support Services:
www.bnsf.com/ship-with-bnsf/support-services/


BNSF Customer Tools to help you plan, ship, trace and manage:
www.bnsf.com/ship-with-bnsf/support-services/bnsf-com-tools.html


BNSF Rail Network Maps:
www.bnsf.com/customers/where-can-i-ship/maps


Customer Support
888-428-2673
www.bnsf.com/customers/support-services/customer-assistance


eBusiness
Registration Support:
ESEC.Registration@bnsf.com


Application Support:
ESEC.Applications@bnsf.com


Get Help and Report Issues:
eBizHelp@bnsf.com


If you have any questions, please send an email to Customer.Notifications@bnsf.com