Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: All BNSF Customers

Arkansas and Missouri Track Outages Update & Monitoring Severe Weather Threat in the Pacific Northwest

BNSF continues to address service challenges caused by the major flooding that has impacted multiple subdivisions in the central U.S., specifically the mid-Mississippi River Valley. As we reported, a powerful storm system brought heavy rainfall to parts of Kansas, Oklahoma, Arkansas and Missouri last weekend, with some areas of southern Missouri receiving a record-breaking 10 to 12 inches of rain in less than 48 hours.

This video below shows the high water and damage that occurred along a portion of our Cuba Subdivision near Eureka, Missouri:

Our crews have worked aggressively to restore service on eight area subdivisions that have been forced out of service at various times during the past several days. The following three subdivisions remain out of service with water over the rail reported in multiple locations: Thayer South Subdivision, between Thayer and Memphis, Tenn., Cuba Subdivision, between Springfield and St. Louis, Mo., and River Subdivision, between Crystal City and Cape Girardeau, Mo.

No firm estimates are currently available as to when train flows may resume on these subdivisions, however, track repairs being made on the Thayer South today may enable service to resume tonight. Water levels on some rivers will crest at or near record levels this weekend, but no additional rain is in the forecast until the middle of next week, at the earliest.

Our operations continue to re-route some trains to minimize this disruption. Customers tracing their freight may notice nonstandard routings, locations and interchanges. This traffic re-routing could lead to longer overall transit times compared to normal conditions.

In the Pacific Northwest, high winds and heavy rain last night caused some temporary service interruptions involving several subdivisions in Washington. Fallen trees and power lines, as well as a landslide, on a portion of our Seattle Subdivision required multiple clearing efforts during the overnight hours. As this storm system moves east today, heavy rain and some storms are possible this afternoon and tonight in eastern Washington and the Idaho Panhandle. Flash flood watches are in effect in this area, and the risk for landslides remains elevated. BNSF crews are monitoring susceptible areas closely and will respond quickly to any disruption.

We will continue to provide customers with further updates on any significant service interruptions.

If you have any questions, please send an email to